Terms & Conditions

Item Availability:

The item availability is listed in the product details page. All colors and sizes available will be shown and available to add to the shopping bag. Sizes and colors that are unavailable will be grayed out or simply will not be shown. Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.

Return/Refund Policy:

All items are final sale, meaning that there will be no refunds nor exchanges. Exceptions will only be made in the unlikely event that there was an error on our part regarding product availability (i.e. selling an item while it was actually out of stock) or in the rare case that we were unable to secure a Pre-Order.

Pre-Orders:

All Pre-Orders are shipped within 2-3 business days of the release date if we purchase the item in store. If we purchase the item(s) via an online source, please allow up to 6-8 business days for your order to be shipped. In such a case, you will be notified of the extended shipment time. Please note that release dates are subject to change, which we do not have control over. In the rare event that we are unable to secure your size, please allow extra time for us to fulfill your order. In this scenario, we will keep in close contact with you via email regarding our efforts to secure your pair and get it shipped out to you as soon as possible. Otherwise, in the unlikely situation in which we have not fulfilled your Pre-Order after 10 business days, you will be refunded immediately.

Used items:

We try to include as much information for each product as possible in the description, including whether the item is deadstock (new, never worn) or used (worn). With used items we will rate its condition out of 10. We will never consign or sell any item below 7.5/10 condition. If you have further questions or would like to see more pictures of the condition of a pre-owned item, please contact Customer Service by filling out the form in the "Contact" tab or click here, so that we may be able to make that possible.